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Have you ever asked your clients what IMPACT your product or service has had on them? This may be one of the most important questions you could ever ask a customer. Typically, we ask customers about their experience, how the…

They say sexy sells and it does, however if you sell a complex product or service, that needs to be taken seriously, do you want to sell with sexy? Now I’m not diminishing the value of good, catchy marketing ……

Maps are super important! Without a good map, anyone who sets off on a journey into unfamiliar territory is likely to get lost – but what does this have to do with sales? A map is just a blueprint of…

For the past 6 weeks, Joanne, and I have been on an event and speaking tour of the US and Canada and were really looking forward to going home, however we went somewhere else first … We sat in the…

It’s a popular idea right now, but should it really be the goal of every entrepreneur to take themselves out of their business?   I was having this conversation with a group of clients recently to just challenge them on the…

How do entrepreneurs differ from everyone else and does that make them special or just plain crazy? If we dilute the idea of work down to two things, effort and reward, there are two ways you can make that happen.…

If there were just three things you needed to get right to make your business successful, what would they be? When I ask that question all sorts of things are suggested. Sometimes so much jargon is used that it is…

What is the single most important character trait of successful entrepreneurs? I was asked this question last night at a dinner I was privileged to enjoy with some very successful entrepreneurs. It really got me thinking! I want to define…

I’d just started lecturing at University and worked alongside a very experienced colleague whose students always achieved incredible results.  One day, I asked him how he did it and his answer surprised me … He said teaching had little to…